Refund Policy

Returns

We offer a 14-day return policy, meaning you have 14 days from the date of delivery to request a return.

To be eligible, items must be returned in their original condition—unused, unworn, with tags, and in the original packaging. A receipt or proof of purchase is required.

To initiate a return, please contact us at info@.com.

Returns must be approved before being sent back and should be shipped to the original fulfillment address. Items returned without prior authorization will not be accepted.

For any return-related questions, feel free to contact us at info@.com.

Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and resolve it promptly.

Exceptions / Non-Returnable Items

Certain items are not eligible for return, including:

  • Perishable goods (e.g., food, flowers)
  • Custom or personalized products
  • Personal care items (e.g., beauty products)
  • Hazardous materials, liquids, or gases
  • Additionally, we do not accept returns on sale items or gift cards.

If you are unsure whether your item qualifies, please contact us before initiating a return.

Exchanges

To receive a replacement item as quickly as possible, we recommend returning your original item and placing a new order once the return has been approved.

European Union – 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification. Returned items must meet the same conditions outlined above (unused, with tags, in original packaging, and with proof of purchase).

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days.

Please note that processing times may vary depending on your bank or credit card provider. If more than 15 business days have passed since your refund was approved, please contact us at info@.com.